Why Customized Service Management is Important
Understanding The Importance of Customized Service Management...
High-velocity IT Service Management
Ever feel like ITOps and IT support are left behind in their waterfall ways while DevOps and Software Dev teams are ahead on the agile movement? Find out how IT teams can unlock performance at high velocity in this guide Click “Download” to get the reportDownload...
OTJ Jira for Outlook is Now Microsoft Outlook for Jira
We have made a drastic change to our app: its name! Both on the Atlassian Marketplace and on the Appsource. On the Atlassian Marketplace, OTJ Jira for Outlook is now Microsoft Outlook for Jira. On the Appsource, OTJ Jira for Outlook is now Jira Plugin for Outlook. While we feel the name change on ...
The Best Way to Share Your Data in 6 Simple Steps by Integrating ServiceNow with Jira
With ServiceNow teams can share useful data with others at the same company, all by integrating it with Jira....
The Importance of Mobile Security Between Miniorange SSO and 2FA
In this day and age, we’ve become dependent on sharing things on the internet through various devices, particularly our mobile phones. It can range from sharing photos on social media to documents for work. But what happens if either of those things are leaked where they shouldn’t be, or...
Choose the Right Time Management Tools for Better Customer Support
Every organization’s main aim is to increase efficiency and productivity in the workplace. For the company to function as a well-oiled machine, each department has a responsibility to get their work done in a timely and exemplary manner. That is where the use of time management tools can come ...
How to Manage Customer Support Requests in the Government Sector
Online customer support requests have become relevant in every field under the sun. Naturally, it would reach the government sector as well. After all, now that the pandemic has made online interactions the new normal, the entire world has to adapt. That meant any company with hopes of entering the ...
How to Integrate teams working in Jira and Salesforce
This article was written by Teja Bhutada from Exalate. Jira and Salesforce need no introduction. They both are popular tools teams use to manage business-critical information necessary for their day-to-day operations. So a flexible integration between these tools can further drive revenues by ...
We are proud to share with you our latest Managed Service offering, with our ever-growing client base the need for continuous support became more and more of a reality.
“Early on this year we took the decision to reorganize the company to gear up for growth and support our ambitions, and we are now anchored more than ever as a leader in the Middle East market. One of our proudest achievements is the creation of a dedicated Managed Service department to cater ...